About us
About Us
Somerset House Publishing, Inc. is a Texas based art publisher and distributor of frame art and mirrors to the gallery, design, furniture, accessory, and e-retailing industries.
The company publishes many of America’s leading artists while sources hundreds more through relationships with dozens more publishers throughout the United States, Canada, and Europe. Permanent showrooms are maintained in major wholesale market centers to support a national salesforce.
The company was originally founded in 1972 as The American Masters Foundation. Since that time it has made acquisitions of Somerset House, Ltd., Frame House Gallery, and The Ashton Company.
Our Guarantee
Somerset House Publishing, Inc. demands production of the highest quality. If any Somerset product purchased on this site fails to meet our customer’s standard for quality it may be returned for replacement within 30 days of purchase. If a satisfactory replacement cannot be produced the customer will receive a refund, upon providing proof of purchase.
Shipping
Somerset House prints and builds each item to order.
Depending upon the complexity of your request your order may be fulfilled within days up to a few weeks. For framed décor items purchase by a retail location for stocking you should anticipate four to five weeks. For a single order built for a drop-shipping directly to your customer we endeavor to turn those within ten business days. For limited edition prints to be shipped without stretching or framing you should anticipate five business days.
Small packages are shipped via UPS or FedEx. Larger shipments are shipped via LTL common carrier.
All shipment are collect. However, if your merchandise purchase exceeds $2,500.00 you are entitled to a discount on your merchandise purchase as a freight off-set. That discount is 8% for Texas, Oklahoma, Louisiana, and New Mexico. Shipments to all other states receive a 10% freight off-set.
Production Standards
All Somerset House products are constructed of premium grade components.
All printing and assembly is done in Fulshear, Texas. All construction materials are acquired from American companies. Some of those companies may source some supplies from foreign vendors.
In order to offer our clients the broadest range of art, we source a portion of our prints from other well respected publishing houses throughout America, Canada, and the United Kingdom.
If your delivered product does not meet your expectations, please contact us immediately following our return policy.
Return Policy
In the event you feel a return of product is necessary please follow this procedure.
Immediately notify our customer service at customerservice@somersethouse.com or by calling 800-444-3540 and requesting customer service.
If your return is due to damage to the carton you receive, it is urgent that you notify us immediately. The freight companies allow only five days from your delivery date for us to file a claim. Please email a photo of the damaged carton and damage to the product to customerservice@somersethouse.com .
Privacy
We do not sell, lease, or rent our personally identifiable customer information to anyone outside the Somerset House Publishing family.
This privacy policy applies only to the websites owned and administered by Somerset House Publishing, Inc. Users of our sites should be aware that through links they could be directed to other sites that we do not control. We have no control over the privacy policies or practices of any other site we may offer you a link to, and we are not responsible for the privacy practices or the content of those Web sites. Somerset House Publishing takes no responsibility for the products, services, policies or actions of third parties or the content of third party Web sites. In addition, Somerset House Publishing will not censor or edit the content of sites on the World Wide Web. We encourage you to be aware when you are leaving our site and to read the privacy policies of each Web site you visit.
Security
In the shopping cart and other areas where secure transactions take place, Somerset House Publishing, Inc. uses industry-standard SSL-encryption to protect data transmissions. This means your personal information is never transmitted across the internet without being encrypted in a scrambled code that can only be unencrypted by our server. If you are an Authorized Dealer, your Information is password-protected for your privacy and security. You may edit it after signing in with your Authorized Dealer ID (your email address of record) and Password.
Copyright Notice
All Artwork is Protected by Copyright. Artwork images on this Website are protected by the Copyright Laws of the United States and International Copyright Law. It is illegal to copy or use these images for any purpose without the express permission of the copyright holder.
Licensing
Every image seen on this website bears a copyright. Prior to the use of any image, for any reason, you must first secure a license agreement specifying the nature of the product, the specific terms and conditions under which the artwork will be reproduced, and the negotiated amount of compensation. .
To inquire about the availability of a license for a specific image please apply at inquires@somersethouse.com
Your request will be relayed to the proper licensing agency for response.